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FAQ
Q: Do you have change rooms?
A: We don’t have dedicated change rooms, but no worries—you can easily try on costumes over your clothes! We recommend wearing tight-fitting clothing or gym wear for a smoother fit. 😊
Q: What's your returns policy?
A: Easy peasy! You can find all the details about our returns policy in our returns section at the footer. We want you to be happy with your costume, so if you need to exchange or return it, we've got you covered!
Q: Can you help me choose a costume?
A: Absolutely! We love helping people find the perfect look. Whether it’s for a party, Halloween, or any special occasion, we’re here to guide you through our wide selection.
Q: Can you help me put an outfit together?
A: Yes, yes, yes! We have 7 huge showrooms packed with costume options, so we can definitely help you mix and match pieces for the perfect outfit. We’ve got tons of accessories, wigs, and more to complete your look.
Q: Do you carry plus sizes?
A: Yes! We offer a wide range of sizes to make sure everyone can find something they love. From XS to Plus Size, we’ve got you covered!
Q: Do you have costumes for kids?
A: You bet! We’ve got a huge selection of kids' costumes in all sizes, from toddlers to teens. Everyone in the family can get in on the fun!
Q: Do you have all sizes available?
A: Yes! We offer a variety of sizes in adult and kids' costumes, so everyone can find the perfect fit. Whether you’re looking for something tiny or something extra roomy, we’ve got you!
Q: Do you offer accessories?
A: You bet! Our costume accessories are second to none. Hats, wigs, face paint, props—you name it, we’ve got it to make your outfit truly stand out!
Q: Do you do online orders?
A: Check out our website for all the details on online shopping! You can browse our full range of costumes and have them delivered straight to your door.
Q: Is everything I see online in stock?
A: We try our best to keep our online stock as up-to-date as possible, but with our high turnover of costumes, things can sell out fast! If you're unsure about an item, feel free to give us a call to check availability. Or, you can go ahead and place your order online, and we'll reach out to you if there are any issues with stock.